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What Our Clients Say About Us - Testimonials

Hi Shawn,

Happy Holidays.

We really appreciate all you help and suggestions for our insurance need. You are always available and very responsive to answer my questions. As small token of our appreciation, please accept small gift from Amazon arriving today having Royal Dansk Danish Butter Cookies.



Compliment on service from a client to Whit Talbot.

Thank you very much for your effort. It is exactly what I look for in an agent. We will be back as soon as something goes awry.

Thanks again,


4.24.2013 - Compliment to Debbie Ingram and Shawn Temple from Robert E. on his recent insurance renewal

Thank you Debbie - you are amazing and Shawn is so lucky to have a colleague like you.

Robert E.

10.26.2012 To: Jim Bounds and Patty Stephens

I really want to thank you for all of you help on this. I really appreciate.
This is the one reason why I love being you guys. GREAT CUSTOMER SERVICE!!!

Have a great weekend.


September 24, 2012 To: Michael Hosick

No problem. I will definitely refer you to other friends and family. You made the process very smooth and I appreciate your fast turnaround.


8.30.2012 Client of Randy Ilseng’s - Jill S.

Randy is Awesome! So very helpful and thorough. He was able to save me money from my previous home insurance company while maintaining the coverage I need. Love working with him in meeting insurance needs! Excellent service!

Jill S.

From Michael Hosick's customer:

Hi Michael,

Just wanted to say THANK YOU to you and your staff for the quick response when I called to add a vehicle this past Monday. I love the fact that I am able to pick up the phone and have things taken care of with one quick call. Again, thank you for the great service!

Please feel free to forward to your staff, it often seems that the only times we hear from people is when there is a problem. I know personally how nice it is to get an "atta boy" every now and again.

Tom and Michelle

August 21, 2012 Testimonial from a customer of Michael Hosick’s


As usual, you've exceeded my expectations on service. I know I can always depend on you to give me great service and much faster then I ever expect. You're the reason I go with an independent agent.

Thanks again, Mike

Michael B Cusick

Dated: 4.23.2012 - How do you buy insurance for a house in Texas when you live in New York State and you know no one? First of all, you get a recommendation from someone you trust,which is the mortgage company that you bought your house through. Of course, you have to trust them also, which we did.

Secondly, you talk to the insurance agent on the phone and by email. Terry Hill turned out not only to be warm and caring but answered all questions that we had. The house we purchased is for my daughter and because she also got the car insurance by the same company, we saved almost $200/year.

I can't say enough about this man and the company. I would recommend him to anyone that is looking for insurance in the company's area because they are patient and caring regarding your needs with explanations for all questions asked.


To: Sheri D'Amore
Subject: About our research process

Hi Sheri,

Congratulations on your selection as a 2012 Austin, San Antonio and Central Texas Five Star Home/Auto Insurance Professional!

You are in a group of fewer than 1 percent of the home/auto insurance professionals in the Austin, San Antonio and Central Texas region based on research with your clients, peers and industry experts.

We provided surveys to residents (more than 37,700 households) in Austin, San Antonio and Central Texas region. An additional 250 surveys were sent to mortgage and title companies. Respondents were asked to name and evaluate home/auto insurance professionals they know through personal experience.

The research methodology uses a statistically valid sample to identify home/auto insurance professionals in a local market who score among the highest in overall satisfaction.

You can go to the Research section of our web site to learn more. Let me know if I can provide any more information.

Kim Gambill
Account Manager

I want to send a big thank you to Bill Eubanks at Preferred Personal Insurance Agency in Arlington. He worked really hard to find me the best deal he could find, and I do appreciate it. I guess it remains to be seen if he'll work that hard to keep me next year, but he seems like a nice guy, so I'm keeping my fingers crossed that he will.

Marjorie Stanfield

"I worked with Michael Hosick to get a new car insurance quote. He was fantastic! He was very prompt and professional in getting my information and getting me the best quote possible. He answered all my questions and made sure I understood everything. Plus, he cut my car insurance bill in half! Thanks Michael!"



Hey Randy,

I just wanted to say thanks for bringing out the proof of insurance to my brother where he was getting his drivers license.
That was really good of you to do. Above and beyond.

I appreciate it,

Wylie Texas


Thank you both. It is always such a pleasure doing business with you. That is why I never hesitate providing your info when asked for a referral. It is refreshing to know you always reply to inquiries almost immediately. I can not say enough about you and your staff! My family is using you as well and share my sentiments. I am from the old days, and miss the feeling I get from you. I am your one and only client when doing business with you. And I also know, you make each and every client feel the same way. Unfortunately, you are an extinct species. October 05, 2011


I did miss your email but was thrilled when the dealer handed me my new insurance card. This is why I talked my husband (finally) into moving his vehicle insurance to your company. You do an outstanding job of taking care of me Patty! September 20, 2011


I appreciate all of your help with my Insurance needs

Of course I will recommend you to my friends or anyone that I speak with regarding insurance. You have been great and have some of the highest quality and lowest priced products on the market. More importantly, I feel I can trust you, which is extremely important to me, and you are very nice and helpful. I knew all of this before speaking with you since Terry referred you.


I wanted to send you a few lines to let you know what a friendly..knowledgeable insurance agent Leila is. I've been a client of hers for the last 2 to 3 years and have referred several other friends to her for their auto insurance needs. She spends lots of time with her clients in their decision making for insurance. Everyone has been super satisfied with her service and the policies they have bought. She knows I always depend on her for the best guidance in the area of insurance. I have both homeowners and auto policies. I hope she is with Progressive Insurance for many, many years to come. She has the best personality of any agent I've ever had in my life.

Alan Johnson
Retired Meteorologist


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